Eligible Items for Return  

We accept returns on most new, unused, and unopened items within 3 days of delivery for a full refund. The item must be in its original condition with all packaging, manuals, warranty cards, and accessories included.  

Items that show signs of use or wear will not be eligible for return.  

Items Not Eligible for Return  

Items that are damaged or defective must be reported within 1 day of delivery. Please contact our customer service for a replacement or refund.  

Return Process  

To initiate a return, please visit our Returns Center on our website or contact our customer service at +880 1332-912315 (WhatsApp) or email at contact@vynzin.com. You will be provided with a Return Merchandise Authorization (RMA) number and return instructions.

The return shipping cost is the responsibility of the customer unless the item is defective or damaged upon arrival. We recommend using a trackable shipping service for your return.  

Refunds  

After receiving and inspecting your returned item, we will send you a confirmation email. Refunds will be processed within 7 business days and will be issued to the original payment method.